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Codonics Virtua User’s Manual 11-9
Device Status and
Troubleshooting
The job results in an error. The job is queued for a media type that
is not assigned to either of the input
bins.
Make sure that at least one of the input
bins is assigned the media type that is
specified in the job. Refer to “Setting Up
the System Profile” on page 3-16.
Discs
The Dashboard does not
accurately report the
number of discs in the
input bins.
The robotic disc transporter is out of
alignment.
The reporting of the disc count is
accurate to within one disc.
Contact Codonics Technical Support.
Technical Support might have you run
the Robotic Arm Calibration utility,
described in “Calibrating the Robotic
Disc Transport” on page 11-16.
This is a normal tolerance for the
device.
Failed disk error. Mishandling of the disc, causing
fingerprints or scratches.
Low-quality discs.
Handle discs carefully. Make sure that
the recording side of the disc is clean
and is not scratched.
The Recorder is designed to print labels
on certain brands of discs with specific
printable surfaces. Use only Codonics-
recommended discs. Contact Codonics
Customer Service for a current list of
recommended discs and suppliers.
Disc jams. The robotic disc transporter is out of
alignment.
Contact Codonics Technical Support.
Technical Support might have you run
the Robotic Arm Calibration utility,
described in “Calibrating the Robotic
Disc Transport” on page 11-16.
Table 11-2. Troubleshooting (Continued)
Problem Possible Causes Solutions
- Medical Disc 1
- Publisher 1
- User’s Manual 1
- Contents 3
- Chapter 1: Introduction 4
- Chapter 7: Working with Jobs 6
- Chapter 10: Maintenance 7
- Appendix B: Specifications 8
- Bulleted Lists 9
- Numbered Steps 9
- Touch Screen Interaction 10
- Notes and Tips 10
- Cautions and Warnings 10
- Purpose and Scope 11
- Product Information 12
- Compliance label 13
- MODEL / MODLE 14
- VIRTUA-2 14
- Voltage Warning 15
- Dangers Électriques 16
- Laser Warning 17
- Danger du Faisceau Laser 17
- Compliance 18
- ESD Caution 21
- Fuse Label 22
- Interference 23
- Safety Precautions 24
- Précaution d’Emploi 25
- Location Precautions 26
- Cleaning Precautions 28
- Précautions d’Entretien 28
- Consommables 30
- Disposal Requirements 32
- Virtua Models 33
- Indications for Use 34
- Introduction 35
- Product Features 36
- Operational Features 37
- 1-4 Introduction 38
- Setting Up the Hardware 39
- Device Shipping Cartons 40
- Identifying the Parts 42
- Ink Cartridge Load 43
- Cartridge Load 43
- 2-6 Setting Up the Hardware 44
- XXX-XXXXX 45
- Display Controls 46
- (off) position 49
- Hard power 50
- Power supply voltage 50
- (Virtua-1-PS1 model only) 50
- Cardboard shipping insert 51
- Attaching the Display 52
- Securing thumbscrews 53
- Display ports 53
- Windows® XP Embedded 54
- XXXXX-XXX-XXX-XXX 54
- LCD FUSE 55
- 125V/5A FAST 5x20mm 55
- VGA connector 56
- Short USB cable 57
- Recorder 60
- Setting Up the Device for Use 62
- Top two slots on front panel 63
- 2-26 Setting Up the Hardware 64
- Powering On the Device 65
- (on) position 66
- Display power 67
- Installing Ink Cartridges 68
- 2-32 Setting Up the Hardware 70
- Ink cartridge loaded 71
- Cartridge cover closed 72
- Calibrating the Touch Screen 74
- Logging In 75
- Login Procedure 76
- Username 77
- Password 77
- 3-6 Setting Up the Software 78
- Touch Screen Keyboard 79
- Touch Screen Keypad 80
- Remote Web Access 81
- 3-10 Setting Up the Software 82
- Setting Up User Accounts 83
- 3-12 Setting Up the Software 84
- Administrator Privileges 86
- Confirm Password 87
- Administrator 87
- Setting Up the System Profile 88
- Setting Up Site Profiles 90
- Site Profile Parameters 91
- 3-20 Setting Up the Software 92
- Application 93
- Setting the Date and Time 94
- To set the 95
- Table 3-4. Network Parameters 96
- Setting Up Job Profiles 97
- Creating a Job Profile 98
- Parameter Description 100
- Sample Job Profile Creation 103
- \profiles\job 104
- Setting Up the Software 105
- 3-34 Setting Up the Software 106
- Logging Out 107
- Shutting Down and Rebooting 107
- Shutdown 108
- Virtua SmartDrive 109
- Sending Studies to 111
- 4-2 Sending Studies to Virtua 112
- Sending Studies to Virtua 113
- 4-4 Sending Studies to Virtua 114
- Recording and Labeling 115
- Auto Mode 116
- Manual Mode 118
- Use these buttons to select 119
- Selected study 119
- button 120
- Edit Options 121
- Job Options 124
- Option Description 125
- Working with Studies 127
- 6-2 Working with Studies 128
- Working with the Studies List 129
- Study Status Indicators 130
- Selecting Studies 131
- Displaying Study Details 132
- Deleting Studies Manually 133
- To delete an 134
- Delete icon 134
- Working with Jobs 135
- Working with the Discs Queue 136
- Job Status Indicators 137
- To display job 138
- Details icon 138
- Deleting a Job Manually 140
- Working with Labels 141
- Disc Label Design Families 142
- Adding a Custom Disc Label 144
- 8-6 Working with Labels 146
- Working with Locales 149
- Tier 1 and Tier 2 Regions 150
- 9-4 Working with Locales 152
- Description 154
- ASCII Standard ASCII 154
- Setting Up the Locale Profile 155
- 9-8 Working with Locales 156
- Maintenance 157
- 10-2 Maintenance 158
- Cleaning the Device 159
- Identifying the Disc Drives 160
- 10-6 Maintenance 162
- Installing Software 163
- Device Status and 165
- Troubleshooting 165
- Status Icon Description 167
- Table 11-2. Troubleshooting 169
- I (On) position 174
- Touch the 176
- The Help screen displays 176
- Aligning the Ink Cartridges 177
- Cleaning the Ink Cartridges 178
- Utilities 180
- Robotic Arm 180
- 4. Touch the 181
- Select what to calibrate here 182
- Calibrate 183
- Allowing Remote Access 184
- Connect 185
- Disconnect 185
- System Logs 186
- Recording Log Files to a Disc 188
- Diagnostics 189
- Hazardous Material 191
- Information 191
- Matériaux de Construction 192
- Manufacturing 193
- Specifications 195
- B-2 Specifications 196
- Spécifications (Français) 198
- I-2 Index 202
- I-4 Index 204
- I-6 Index 206
- I-8 Index 208
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